FAQ
Questions people ask first
What are AEO and GEO?
AEO is making a page work as the direct answer to a question, in a snippet or a voice result. GEO is making your facts easy for AI assistants to find and quote correctly. Both build on good SEO.
Can you guarantee page one, or a place in AI answers?
No, and be wary of anyone who does. Search engines and assistants decide for themselves. We promise specific work, written down, and an honest report.
Who owns the accounts?
You do. We are added as a user. If we part ways, you keep everything.
Do you work with businesses outside England, Wales and Scotland?
No. We only take on businesses based in England, Wales or Scotland. That means not Northern Ireland, and nowhere outside Great Britain. Our terms are under the law of England and Wales, whichever of the three you are in.
Can you host my website?
We do not host it ourselves. We set it up in your own hosting account for a one-off £95 (included with a website project), so you own it, pay the host directly and can leave whenever you like with every file. The host, not us, promises uptime.
Do you write terms or privacy notices?
No. Legal pages should come from you or your solicitor. We put them on the site and link them from every page.
Do you run adverts?
No. We build websites and help them get found in search and in AI answers. We do not manage paid advertising.
How quickly will you reply?
We aim to reply within 48 hours on working days.
Can I cancel?
Yes. Monthly work stops with 30 days’ notice, and consumers have 14 days to change their mind. See refunds and cancelling.
What do you do with my details?
We use them to answer your enquiry and nothing else. Marketing messages are a separate, optional tick, never bundled in.
Do you use cookies?
This site stores nothing it does not need, so there is no cookie banner. If that ever changes, the cookie notice will list it first.